Choice Policy

The Choice Policy is a guide to the choices patients have and can make about their NHS care and treatment. Patient choice sits within a broad legislative and regulatory framework and the scope of this document includes all patients registered with Swale GP practices and their rights to choice in relation to the following service areas:

  • GP practice and particular GP
  • Where to go for your first outpatient appointment
  • Patients waiting longer than maximum waiting times
  • Specialist test provider
  • Maternity services
  • Mental Health services
  • Community services
  • Health research
  • Personal health budget
  • Treatment in another European economic area
  • End of life care
  • Planning long-term care

There are a number of exclusions that relate to choice and these are outlined within the respective sections. The following sections provide more details in relation to each of the areas identified above and identify the current CCG status and the actions required to complete the policy.

Please refer to the policy for:

  • our choice ambitions as a CCG
  • the scope and parameters of choice in our locality, and how patients can use choice
  • contact details and references for further information and support.